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Psychology-First Leadership

Fractional CMO Services

Teams Back The Plan They Helped Build

A full-time CMO is a big hire to make before you know what marketing should do. A fractional CMO is a head coach for hire: senior marketing leadership for part of the week, who sets the strategy, runs the staff and answers for the score with you.

Marketing-Sourced Revenue The number your head coach answers for.

The buyer's mind

Why Good Teams Stall

Your buyers aren't the only people running on psychology. Your team is too, and it decides whether any plan survives a Tuesday.

  • Fewer Priorities, More Done

    Choice overload · Iyengar and Lepper, 2000

    Give people too many options and they stall. Your team can't chase 12 priorities, so a head coach picks the few that matter this quarter and says no to the rest out loud.

  • Say It, Then Do It

    Commitment and consistency · Cialdini, 1984

    People act in line with what they've already agreed to, especially in writing. So the plan gets written down and signed off by your leadership, and every later decision gets checked against it.

  • Build It Together

    The IKEA effect · Norton, Mochon and Ariely, 2012

    People value what they helped make, even flat-pack furniture. Your team builds the plan with us, so it's already theirs when the work starts.

The machine's mind

Your Dashboard Has Opinions

Your CRM and your reports were built by people too, and out of the box they count what's easy to count: sends, visits, form fills. Easy isn't the same as important. A head coach decides what should count, like pipeline, revenue and the cost to win it, then makes sure the system records it, so the number in the meeting matches the number in the bank.

  • The CRM

    It only knows what your team logs, so logging has to be the easy part of the job.

  • The Reports

    Every report answers a question somebody asked once. We rebuild them around today's questions.

  • Attribution

    Every model is a guess with an opinion built in. We pick the model that fits how you sell, and say why.

The indirect play

Why Would A New CMO Start By Cutting Things?

Ask people to improve something and they usually add to it. Researchers found people tend to overlook taking things away, even when subtracting is the better fix (Adams and others, 2021). Marketing teams do the same: another channel, another tool, another campaign. A new head coach doesn't add 40 drills on day 1. So before we add anything, we look for what to stop.

Stop List Then Add

The quickest win on a busy team is often a thing it stops doing.

The playbook

From First Practice To Game Day

  1. Meet The Staff

    Who's on your team, what they're great at, and where they're stretched thin.

  2. Scout The Buyer

    Who buys, why they buy and what they're doing just before they do.

  3. Draw Up The Plan

    The few priorities that move revenue, on 1 page your leadership signs.

  4. Run The Sideline

    A weekly rhythm: what to push, what to pause, and who owns what.

  5. Halftime Adjustments

    Every quarter, a hard look at the score and a plan for what comes next.

The scoreboard

Coaches Get Judged On The Final Score

Not on the practice schedule, not on the slide deck. On the number.

  • Marketing-Sourced Revenue

    The revenue your marketing started.

  • Customer Acquisition Cost

    What a new customer costs, sales and marketing combined.

  • Pipeline Coverage

    Enough qualified pipeline to hit next quarter's number, with room to spare.

The bench

Your Coaching Staff

  • Jeremy Wayne Howell Head Coach

    Sets the strategy and owns the plan with your leadership team.

  • Azra Hajdar Between Meetings

    Your day-to-day contact, so nothing waits for the next call.

Questions

Fair Questions, Straight Answers

When Does A Fractional CMO Make Sense?

When marketing needs senior direction but not a full-time executive yet: you're growing, the team is busy, and nobody owns the plan. It also covers the gap between full-time hires.

When Should We Hire A Full-Time CMO Instead?

When marketing needs a leader in the building every day, running a big team or a big budget. Part of a fractional CMO's job is telling you when that day has come, and helping you hire for it.

Will You Direct Our Agencies And Staff Too?

Yes. A fractional CMO directs whoever does the work: your team, your agencies, and us where we're doing it.

Do We Still Need Our Marketing Manager?

Yes. Your manager runs the work day to day. A fractional CMO sets the direction and coaches them. Many teams need both.

What Will You Actually Own?

The plan, the priorities, the scoreboard and the weekly rhythm that keeps all 3 honest. You keep every decision about your business. We make sure they get made.

Need A Coach On The Sideline?

Tell us where marketing stands today. We'll show you what a head coach would fix first.

Get a Free Audit